Connecting your brokerage and crypto accounts
How the SnapTrade connection works, what we can and can't see, and how to fix a broken link.
Connections run through SnapTrade, a regulated aggregation provider that supports most major US brokerages plus crypto accounts like Coinbase. You authenticate directly with your broker — we never see or store your brokerage password.
- 1
Open the connect wizard
From My portfolio, choose Connect account and pick your institution from the list.
- 2
Log in at your broker
You're handed to your broker's own login and, where required, its two-factor prompt.
- 3
Approve access
The connection starts read-only: positions, balances, cost basis and history. Trading is a separate, explicit authorisation.
- 4
Wait for the first sync
Positions usually appear within a minute or two. The sync indicator tells you when it finished.
What we can and can't do
- We can read positions, cash, cost basis, balances and history so the tools can analyse them.
- We cannot move, withdraw or transfer money — ever, on any connection type.
- We cannot place trades until you separately authorise trading on that specific account.
- You can disconnect an account at any time from the portfolio page, which stops all syncing.
If holdings don't appear
- Force a refresh from the sync indicator — some brokers only publish positions on a delay.
- Check that the account you linked is the one holding the positions; joint, IRA and individual accounts link separately.
- Crypto exchange balances land in the Crypto section rather than the equity holdings table.
- If the link shows an error, reconnect it from the same wizard — expired broker credentials are the usual cause.
Connect the same brokerage login once. Duplicate connections can double-count positions until the older link is removed.
Related guides
- Portfolio 360 overviewWhat Portfolio 360 does, what each tab is for, and how the analysis, alerts and trading fit together.
- The live trade deskEnable trading on a linked account, place stock and ETF orders, and understand every order status.
- Security, privacy and your dataHow brokerage connections are secured, what we store, and the controls you have over your own data.
Still stuck?
The concierge answers most questions instantly, and our team picks up anything it can't.
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